1) Your Strategic PartnerSunSourcing is the outsourcing division of Sunyard System Engineering Co., Ltd. (Shanghai Stock Exchange: 600571), which is one of the most successful Chinese ITO and BPO solution providers for Financial/Insurance Industries and Government Agents. In last 12 years, SunSourcing has been growing steadily and healthily. Currently, about 980 data experts and professionals are taking good care of our clients’ data 7x24 in our 5 offshore data centers, about 300 scanning sites deployed across China, while 400 software development professionals working in 4 development centers in China with 2 sales offices in USA and Japan respectively. Our clients, including the top banks and insurance companies in China and some of the global IT giants like IBM, have relied on our high quality BPO and ITO services as the foundation to deliver their value-added services to their customers. We look forward to building the strategic partnership with every client.
2) Turnkey SolutionsSunSourcing is the one-stop data solution providers to the industries which are data, documents and resources intensive. What set us apart from other offshore vendors is our ability to meet different levels of needs on data and document management. Our core competence comes from not only our state-of-the-art offshore data center, but more from our 10 years industrial experience and deep insights in clients’ data needs and our success in all related areas as well. By cooperating with us, our clients will benefit from call center solutions, mature workflow applications, proprietary OCR technology, and free on-site document management consulting service.
3) Innovative TechnologyInnovative data solutions are always driven by innovative Technology. We in Sunyard group is the owner of many patented software technologies in OCR, ICR, Form processing and Information Security. Among the global vendors engaging in BPO and Data entry industries, we have gained our leading position in combining innovative software technologies in the custom BPO solutions. And every year we are investing substantially in R & D to insure our client can get the best IT enabled service from us. We also built the strategic partnerships with many global technology companies like IBM, Microsoft, Kodak, etc.
4) Domain KnowledgeWith more than a decade experience in serving commercial clients and government agencies, we have developed deep insights in their document management needs. Our client base has included all the top companies in China Financial industry like ICBC, CCB, ABC, etc. Everyday, our employees are providing our data and document management services to these Chinese biggest financial Giants, many of which have the overseas shareholders like CITI Banks, HSBC, etc. As China joined into WTO, all our banking clients are working according to the same process and using the same banking systems as in US and European countries. For any data entry or document management projects, our business and workflow experts will help our clients analyze the requirements carefully and work out the best match solutions by both considering the cost factors and also the productivity efficiency.
5) High QualityOur commitments on “high quality” come from our comprehensive understanding in quality. The quality management system in the software development process strictly follows ISO 9001:2000 and CMM 3. And we are in the process of assessment on our CMMI 3 certification. We have designed strict audit and quality control process to assure we are offering the best practice. For the communication aspect, our account team and project team are both composed of the talents who have strong English or Japanese language skills. We assure our clients 100% availability during the whole lifecycle, from the initiation of our project throughout the project process and to the supporting phase.
6) Cost EfficiencyCost turned out to be one of the important factors to drive outsourcing globally. China has gained its reputation for its sufficient pool of talented, while the salary for IT professionals are generally below that of other major offshore development centers, including India and Ireland. For the organizations that are challenged with improving productivity in a highly competitive marketplace, with shrinking resources, China is undoubtedly their best place to outsource their non-core operations and business process. SunSourcing owns 5 state-of-art offshore data centers and 4 offshore development centers in China, with closely one thousand data processors and experts, and hundreds IT professionals. We're proud that by outsourcing their project development and non-core business functions to SunSourcing, many of our clients have reduced their processing costs by at least 50%.
7) Immediate TurnaroundBeside cost and expertise, the turnaround time to accomplish an IT project is also crucial in the IT sector as the market is struggling and volatile. We understand some of our clients have strict time requirement for their business needs. SunSourcing has achieved quick turnaround by strict management systems.
8) SecurityAll our data centers are equipped with most sophisticated security monitoring systems and firewall software to prevent from information leaking or any hacking intentions. During the regular operations, the project teams for different clients are strictly separated from each other in terms of physical layout and network topology. The security system in SunSourcing is in conformity with the international standard ISO 9001:2000 and CMM3. And we are in the process of assessment for ISO 27001:2005 and CMMI3, which will be certified soon. In addition of NDA we signed with our clients, we also signed the internal confidential agreements with our employees. So, by cooperating with us, our clients can have the 100% confidence on the security of their business information.
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